FAQ

What is Counselling?

The term counselling may seem a little daunting or formal for someone unfamiliar with the topic. To put it simply, counseling is one person listening to another person in a non-judgemental way.

If I go to counselling, will everyone know about it?

Absolutely not. Counselling is a safe and confidential collaboration between the qualified counsellor and the client. The confidentiality of the individual is the topmost priority. Counselling is a trust bond between an individual and their counsellor. It is all about creating a comfortable environment to promote mental health and wellbeing, enhance self-understanding and resolve identified concerns of the client.

Will I have to visit a counsellor forever?

Counselling might be short-term or long-term. It depends on the needs of the individual and their concerns. Counselling neither has a definite time frame nor a specific set of methods to solve the problems of different individuals. Some people might feel ready to end counselling after only a couple of sessions whereas for others, follow-ups might be necessary.

How does counselling work?

Many people think that, during counselling, the counsellor listens to their issues and gives them an easy-to-follow formula to solve them. That is not entirely the truth. There are no such magic formulas or potion that instantly solves every problem. The counsellor and the individual work together and explore the concerns of the individual and analyse various possibilities and courses of action. The counsellor helps to find the most viable solution without any judgment.

What are the benefits of counselling?

  • Improved communication and interpersonal skills
  • Greater self-acceptance and self-esteem
  • Ability to change self-defeating behaviors/habits
  • Better expression and management of emotions, including anger
  • Relief from depression, anxiety, or other mental health conditions
  • Increased confidence and decision-making skills
  • Ability to manage stress effectively
  • Improved problem-solving and conflict resolution abilities

When can counselling be helpful?

There are numerous reasons why people seek counseling. Some of them could be for the following reasons:

  • Feeling sad and, or angry all the time for no apparent reason,
  • Losing interest and passion for things that they felt passionate about,
  • Losing someone close due to death or distance,
  • Addiction to drugs, alcohol, food, sex, and more,
  • Experience of physical, mental, and, or emotional abuse,
  • Unresolved trauma from childhood,
  • Loss of personal property, money, or business.

What are the qualifications of the counsellors of Mamata?

All of the counsellors of Mamata have undergone complete twelve hours of initial training.

Here is a list of the contents of the training;

  • Session 1- Introduction to Counselling
  • Session 2 – Presenting Issues and good listening skills
  • Session 3 – Counselling skills and identifying strengths and support networks
  • Session 4 – Grief and Loss
  • Session 5 – Crises counselling and Healthy relationships
  • Session 6 – Assessment and feedback

The counsellors are currently attending professional development training sessions. And they are supported by regular supervision and guidance by Dr. Kristen.

How can you book a session with us?

Booking a session with us is as simple as ABC. You just need to fill out a short form on the website with your name and accurate contact details. After that our intake team will contact you and fill you in with all the details.

What can you expect when you contact us?

Firstly, you will be warmly welcomed by the counsellor of your choice. The counsellor will begin with the simple question, “What brought you here?” and “What are your expectations from this session?” Once you feel comfortable in the conversation, the counsellors will encourage you to talk about what is happening in your life. Your counsellor will then proceed to listen to you in a non-judgemental way and assist you in analysing your problems and exploring strategies and possibilities to solve them. The sessions last for a maximum of 60 minutes, once a week for as long as your need.